SimpleTruss is a specialized product engineering partner delivering high-touch technology solutions — custom software, AI systems, and managed IT services. We are also the makers of SimpleLabel.AI, SimpleCall, and SimpleCX. We don't just build for clients. We run production systems of our own.
Specialized means specialized. We take a small number of clients each year and treat each engagement as a craftsmanship problem — not a ticket queue.
Generic software is cheap because it assumes your business looks like everyone else's. It rarely does. SimpleTruss exists for the companies whose competitive edge lives in the details — workflows, models, integrations, judgment calls — that no shelf product will ever capture.
Our engagements begin with listening, continue with disciplined engineering, and end when your team owns the system as confidently as we do.
Every project is staffed with senior specialists from our core team — no outsourcing, no junior pretending, no account-manager telephone.
RAG pipelines, custom agents, computer-vision systems, and LLM-augmented workflows — built to your data and governance. We ship production, not demos.
Web and mobile applications engineered around your business logic — native, cross-platform, or full-stack web, whichever the problem actually needs.
Long-term operational partnership for businesses that want a CTO-grade team without the headcount. We run, monitor, secure, and evolve your stack.
Infrastructure that scales without surprising you. CI/CD, observability, cost discipline, and architecture reviews on AWS, GCP, and Azure.
Interfaces that respect both your users and your brand. Research-led, system-driven, handed off in formats engineering can actually use.
Technology roadmaps, build-vs-buy decisions, and team-shape advice from people who still write code. Clear opinions, no buzzword theatre.
A growing portfolio of in-house products — built on the same craft we bring to client engagements, then sharpened by running them in production every day.
An AI-assisted asset annotation platform built for the property management and facilities industry. RAG-powered rules engine, RLHF-trained review layer, and full annotation history — designed for teams that can't afford labeling errors.
Cloud-native voice infrastructure built for contact center operators who've outgrown legacy PBX. Programmable call flows, real-time analytics, and developer-friendly APIs — without the per-seat lock-in.
A managed contact center service for companies that need a fluent English support team without building one. Trained agents, your brand voice, our infrastructure — with the operational rigour of an in-house team.
Embedded engineering services for fast-growing startups. We partner with a small number of early-stage founders each year — bringing capital, engineering capacity, and operational rigour to the ideas we believe in.
We're not just a services firm — we're operators. When a founder shows up with a thesis we believe in, a domain we understand, and the kind of conviction that makes the work worth doing, we shift gears: we co-invest, we ship the platform end-to-end, and we stay on the cap table.
We've already done this — twice. We partnered with a Silicon Valley founder building an agentic AI platform for capital asset management, engineered the product alongside them, and helped them close their Series A. We're now building with a legal counsel turned founder on an AI-enabled claim management platform — taking deep domain expertise and shipping it as a real product.
Pre-seed and seed-stage cheques, written alongside the engineering work.
A senior team that ships your product, not a placeholder for one.
Technical due-diligence and fundraising support, from people investors trust.
A predictable, transparent engagement model designed around clarity at every step.
A working session — not a sales call — to understand the business, the people, and the actual constraints.
A written engagement plan with prices that don't move. If we can't do it well, we say so and refer you onward.
Weekly demos, shared repositories, no black boxes. You see the system grow as we grow it.
Documentation, training, and a calm transition. We stay on retainer if you want — or leave gracefully.
A Silicon Valley founder came to us with a category-defining thesis: agentic AI applied to capital asset management. We came on as their build partner — engineering the agent platform, the data infrastructure, and the technical narrative that helped them close their Series A. Two years on, we're still their fractional platform team.
An internal AI assistant grounded in proprietary treatment protocols, with a custom evaluation harness and physician-facing interface. Designed for an environment where hallucination is not a UX problem — it's a clinical risk.
A practising legal counsel came to us with deep domain insight into how claims are actually handled — and a clear thesis for how AI could change that workflow. We're now their build partner: capital, product engineering, and the technical infrastructure to take a domain expert from idea to launched product. Currently in MVP build, on track for market launch.
"They didn't just build the product — they helped us tell the story to investors. The technical depth in our Series A pitch came directly from their team. Still our fractional platform team today."
"They asked the questions our own team should have been asking. The system they built is the first piece of internal software our clinicians haven't quietly hated."
"Most agencies sell you the work. SimpleTruss handed us the keys — fully documented, fully understood, fully ours. They tell us when an idea is bad. They have an opinion, and they're usually right."
We reply to every enquiry within one working day, in plain English, from a real engineer. If we're not the right fit, we'll say so.